Customer Service
Shipping:
We ship via Fedex, UPS and USPS. All packages are insured.
Shipping Times:
Standard-Free
5–10 business days
Express – $39.99
3–4 business days
Returns/Exchanges:
We exercise a very strict quality control process to ensure that our clients only receive accurately listed and authentic products. We don't accept returns unless an item was damaged or there was an error in the listing.
We offer Exchanges for Store Credit Only. Please alert us within 1 week of receiving merchandise that you would like to return a purchased item. All original tags must remain on purchased item. Buyer is responsible for return shipping costs. Please use a method of shipping that provides tracking and insurance.
Authenticity Guarantee
Rest assured all our items are 100% Authentic and upon request will come with a Certificate of Authenticity. We utilize reputable online inspectors including Authenticatefirst.com and Designerbagauthenticators.com.
We also encourage customers to obtain their own inspections upon receipt of product so they can rest easy knowing their items are authentic.
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